Frequently asked questions
What is KRUZ?
KRUZ is a streetwear brand built around confidence and movement — being yourself fully and representing that message through our designs.
How do I know what size to order?
Our shirts are designed with a slightly oversized streetwear fit. If you want that relaxed, flowy look — go one size up. If you prefer a more fitted style, stick with your regular size.
How long does shipping take?
We will work quickly to ship your order as soon as possible. Orders are processed in 1–3 business days. U.S. shipping: 3–5 business days.
How can I track my order?
Once your order ships, you’ll get an email with a tracking link.
What should I do if I received the wrong or damaged item?
Contact us with your order number and a photo, and we’ll make it right!